CARE HOME SERVICES

CARE HOME SERVICES

Here at M & S Care Consultants, we offer our clients support of an experienced care consultant to audit and work within your service to ensure compliance within the Care Standards 2008 amended 2014 and The 5 KLOE’s. Do you want to be a “Good” home or an “Outstanding” home?

Our broad range of services allows you, the proprietor, to have peace of mind that your service will remain compliant with no stress. This in itself with allow a flourishing profitable business.

COMMISSIONING SUPPORT AND GUIDANCE

At M & S Care Consultants, we supply our clients with a broad range of services. Are you thinking of designing your own purpose-built home? At M & S Care Consultant we have the knowledge, experience and skill to take your innovation and make it a reality. We make it easier for those aspiring care home proprietors by helping them to create their layout, design and accumulation and search of their own staff. We will complete the CQC documentation and be available for the building regulation checks and allows them to get the most out of their business venture.

QUALITY ASSURANCE

We always want to provide our clients with the highest quality services, and we want you to be able to achieve the same goals. It’s vital as a business to provide a service that meets the expectations of those utilising the service, alongside the regulations of the regulators. That’s why we can help you maintain the quality of your service by providing you with checks of audits, sending out surveys and reporting in the form of an action plan on all feedback positive or negative to present to the regulators upon your next inspection.

CQC ENFORCEMENT ACTION SUPPORT

Sometimes your ventures don’t quite turn out the way you would hope. You may need assistance to turn your home around. We can help, our CQC Enforcement Action Support service helps you turn a failing service into a successful addition to your company. Even if you have had Notice to Cancel Registration, all is not lost. We can prevent that tribunal and turn the home into a profitable, trusted and well led service. We will guide you through all the legal processes, providing you with witness statement support and obtain compliance to prevent any closures. Every situation is different, and we tailor our service to your company.

AUDIT AND MOCK INSPECTIONS

Regulated services require compliance with CQC standards, regulations and THE 5 KLOE’s. Sometimes this can become confusing, but that’s where we can help! At M & S Care Consultants, we offer quality audits of your services to determine whether your services adhere to the specific rules and regulations. We provide services such as focused audits, mock inspections and regular quarterly audits to ensure your compliance to these rules are up to date. CQC now look for such services to have been commissioned within individual services to prove they are responsive to their services changing needs.

OPERATIONAL AND REGULATORY MANAGEMENT

Following specific law and legislation of The Fundamental Standards that surround Adult Social Care, is something that can put a spanner in your company’s works. We are able to supply you with guidance when it comes to all rules and regulations within the care industry. We can even help run your business and help the company grow into a fully functioning, profitable, outstanding service that is successfully marketed and functions efficiently and effectively.

INTERIM AND CRISIS MANAGEMENT

Our Interim and Crisis Management service works in four stages. First, we will assess your company and your building, highlighting any problem areas for you to improve on before your final inspections. Secondly, we will act as a manager throughout the improvement process, allowing you to sustain improvements. Thirdly we will assist you in the recruitment of your new registered manager. Finally, we can then manage any further crisis or problem areas, support your staff and provide training to help build your company and business. This is all completed based on a full KLOE audit with SMART action plan for guidance to improve.

GET IN TOUCH WITH US, WE WOULD LOVE TO HEAR FROM YOU