AUDIT AND MOCK INSPECTIONS

AUDIT AND MOCK INSPECTIONS

Do you require assurance your services are compliant in all CQC standards? Are you expecting a CQC inspection in the near future and want the best opportunity to achieve compliance in all standards? Do you want a more focused independent Audit of your services? Do you want your services Audited Quarterly, ensuring the they are compliant throughout the year and any areas of improvement highlighted and an action plan will be created to support positive change?

Here at M&S Care Consultants, we are able to offer Quality Audits of your services, using our own tried and tested auditing system, ensuring compliance in all CQC and local standards and expectations. Were we identify a short fall in compliance, we will generate an SMART action plan to improve this area and provide support to you and your team to ensure compliance is achieved as quickly and safely as possible.

M&S Care Consultants offer Audits from a more in-depth Mock CQC inspection over 2-3 days to more focused individual service Audits over 1-2 days and onto ongoing quarterly service Audits, providing you with the ongoing assurance that the services you offer to your services users are consistently Safe, Effective, Responsive, Caring and Well Led.

Mock CQC Inspection

Provides a full comprehensive Compliance inspection against all KLOE’s and The Health and Social Care Act Standards. This inspection usually takes 2-3 days to complete dependent on the size of your service. You will receive a full compliance report with SMART Action plan to support any improvements required, for you to action within 7 days. Ongoing telephone and email support if required based on the outcome of your audits.

Focused Audits

Focuses on individual aspects of your service. Maybe you feel that there is an area that you could benefit from an external audit. Maybe you are expecting an external inspection of your Medications and want to ensure compliance. We will provide a focused Audit of the services you require, this can take 1-2 days dependent on the size of your service. You will receive a full compliance report within 5 days with a SMART action plan to support any improvements required.

Quarterly Audits

Provides you with the assurance of consistent compliance. We can tailor a bespoke package to provide Quarterly Audits to your service, this will ensure a visit from a consultant 4 times a year to undertake Audits in areas you request, these can be either announced or unannounced. These audits then generate compliance reports and SMART action plans to support you in the providing of a safe, effective, responsive, caring and well led service. You will also receive ongoing telephone and email support if required based on the outcome of your audits.

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