QUALITY ASSURANCE

QUALITY ASSURANCE

Here at M&S Care Consultants Ltd with many years’ experience we pride ourselves on ensuring we deliver a high-quality service to our Service Users, Relatives, staff and External suppliers and Agencies and we want to help you do the same.

We understand the importance of ensuring that the service provided meets the expectations of those using the service and equally for the service provider to be responsive towards changing needs required in the service to meet those expectations.

M&S Care Consultants Ltd can provide you with the Assurance you are meeting the expectations of those involved in your service delivery and delivering them to a high standard. We do this by providing Quality assurance surveys covering the following areas: –

  • Relative/ Resident Feedback
  • Staff surveys
  • Key Stakeholders
  • Visiting Professionals

All surveys remain confidential and no personal Data is held by M&S Care Consultants. We will then provide you with a full Quality Assurance report with the key findings/ Themes and areas for improvement. This will be provided as a bespoke service to your requirements.

GET IN TOUCH WITH US, WE WOULD LOVE TO HEAR FROM YOU